Feb 2016–Feb 2017

Yoomee – Senior Producer

Yoomee was a fantastic digital agency that exclusively worked with charities and third-sector organisations. I was senior producer, which meant organising and leading multidisciplinary teams on top of all the actual content work. I worked on web projects for clients including Eden Project, Kirklees Council, mHabitat, Save The Children and Breast Cancer Now. Yoomee is where I first got to grips with agile projects, design sprints and other ways of working that are commonplace now. 

I also organised and hosted Sheffield Tech for Good, a meet up from Yoomee that brought the tech and 'social good'​ communities together.

Dec 2014–Feb 2016

Cornerstones Education – Content Team Lead

Cornerstones Education is the UK's leading creative curriculum company for primary schools. I managed the marketing team and was the editorial lead to a separate team of teachers and subject specialists.

Cornerstones originally hired me to write, edit and proofread their flagship curriculum product. I went on to produce educational video content, audio content and hundreds of teaching resources aimed at primary school teachers and children. In doing so, I developed new content style and standard guides used by Cornerstones’ teachers, designers and subject specialists.

Finally, I overhauled Cornerstones’ content production process. Previously, both educational and marketing content was managed via a series of complicated spreadsheets and Word documents. I designed and implemented a new streamlined process using cloud-based apps, including Google Docs and Trello.

January 2013 – March 2014

Sheffield Hallam University – Associate Researcher (Digital Communications)

I was part of the interaction design team in Sheffield Hallam’s Cultural, Communications and Computing Research Institute (C3RI). Through the Innovation Futures initiative, I worked with businesses in Yorkshire to provide short-term consultancy, helping them produce digital content and develop new products and services. That included a new content strategy, website and membership scheme for Writing Yorkshire, a non-profit organisation part-funded by the Arts Council.

June 2006–October 2012

The Workshop – Senior Copywriter

The Workshop was a UK top 50 design and communications agency whose clients include large businesses, government departments, healthcare providers and third sector organisations. I produced and designed content for websites, web apps, marketing campaigns, branding projects, training materials and a wide range of digital communications.

As a senior member of the content team, I worked alongside a team of talented designers and developers. Our ethos was to produce research-led products that were technically robust and designed for their audience. For me, that meant carrying out user research and testing, assessing usability and accessibility, and creating all manner of wireframes and personas.   

Sep 2003–June 2006

Sheffield Hallam University – Senior Publications Officer

I was part of the team responsible for writing, developing and publishing the University’s big-budget, corporate publications, including the online and printed prospectuses. My editorial work was rooted in plain English, heavily project-driven and based around working to tight print schedules. I carried out an in-house training programme for faculty marketing staff, which involved writing materials and scheduling a series of group sessions on producing and editing copy. I also worked with employees who had limited writing experience on a one-to-one basis to improve their editorial skills.

2002–2003

Sheffield Hallam University – Associate Lecturer

On a fixed contract, I worked in Hallam’s English department teaching creative writing to undergraduates. I wrote, planned and structured a 12-week programme across a range of modes, including the short story, scriptwriting, poetry and journalism. It was hugely rewarding and my first taste of creating a supportive, structured environment for writers.